If Step 1 does not resolve the issue, try copying and pasting the following link directly into Safari, Chrome, Firefox or the web browser app for your mobile device:
If you are unable to collect a Facebook or email freebie through the Big Fish Casino app, try force closing the app (shutting the app down completely) before clicking on the freebie link.įor more information on how to do this, please see the following help articles:įorce Close Big Fish Casino (Android) Step 2 : Copy the Freebie Link into a Web Browser Please note, these steps may work for a mobile device only ! Step 1 : Force Close the App While the teams responsible for the freebies have been made aware of this issue since it is affecting multiple players, we’ve uncovered the following workarounds which may come in handy for collecting those freebies! We’re so sorry for any inconvenience faced with collecting these freebies!
Recently, we’ve noticed there’s been some trouble collecting Facebook and email freebies for Big Fish Casino.